f you want to make money by helping people pay bills, withdraw cash, recharge data, and more, becoming a POS (Point of Sale) agent is a good business idea in Nigeria. OPay, Moniepoint, and PalmPay are among the popular fintechs offering such POS agent opportunities. This guide will show you exactly how to become a POS agent for each of these three companies. I will also include what you’ll need, the costs, what you earn, things to watch out for, comparisons, real examples, and FAQs.
What Is a POS Agent & Why It’s a Good Business Idea
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A POS agent is a person who uses a POS terminal (machine) to provide financial services. These services may include helping people withdraw or deposit cash, transfer money, pay utility bills (like electricity or TV), buy airtime/data, etc.
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The POS machine connects to payment networks, and you earn commission for each service you perform.
Why Becoming a POS Agent Is Valuable
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You can earn income daily through commissions.
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It helps small businesses grow; you serve your local area.
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Little startup cost compared to many businesses.
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Flexible work—you can do it alongside another job.
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As more people go cashless or use digital payments, demand increases.
Key Requirements for Being a POS Agent in Nigeria
Before you apply, you must meet certain basic requirements. These are common among OPay, Moniepoint, PalmPay, though details differ.
Age & Identity
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You must be 18 years or older to legally operate.
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Valid government‑issued ID: National ID, Voter’s Card, Driver’s License or International Passport.
Bank Verification Number (BVN) & Bank Account
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You must have a valid BVN (Bank Verification Number). Fintech companies use this for identity verification.
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You need an active bank account—some companies accept business accounts or personal accounts depending on status.
Business or Location Details
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A physical business location or station (shop, store, kiosk) is often required.
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Valid address proof: utility bill (electricity, water, waste, etc.) not older than certain months (often 3 months).
Means of Business Name / Registration (Where Applicable)
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If you have a registered business, you may need your CAC (Corporate Affairs Commission) registration certificate or business name registration. Some companies accept agents without business registration.
Device and Internet Capability
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Android phone or device in many cases for running agent apps or dashboards.
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Stable internet connection, or mobile data, or POS terminal with data/SIM connection.
Other Requirements
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Passport photograph(s)
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Email address, phone number
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Sometimes proof of shop or business premises (photo of your stall or shop)
How to Become an OPay POS Agent
Now I will explain step‑by‑step how to become a POS agent with OPay.
OPay Agent Requirements & Eligibility
From information sources, here are what you need to qualify for becoming an OPay POS agent:
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Must be at least 18 years old.
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Valid ID (passport, national ID, driver’s license, voter card)
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Valid BVN.
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Proof of business address / utility bill, shop address, business station photo etc.
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Transaction history in OPay account (some months of usage) may be required.
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KYC (Know Your Customer) levels: you may need to upgrade your account to a higher KYC level (e.g. level 2 or level 3) before getting POS.
Step‑by‑Step Process to Apply for OPay POS Agent
Here are the steps in order:
Step | What You Do |
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Step 1: Download & Register OPay App | Get the OPay app from Google Play Store or Apple Store. Sign up with your phone number, email, name, etc. |
Step 2: Complete KYC Upgrades | In the app, upgrade your account KYC from basic (level 1) to higher levels (level 2 or 3). Provide ID, utility bill, BVN, photo, etc. |
Step 3: Apply as Merchant / Agent | Once KYC is sufficient, locate “Merchant Apply” or “Apply POS / Agent” in the app or website. Fill application form. |
Step 4: Submit Documents | Upload ID, proof of address, photo of shop/business, sometimes transaction history (last 3 months) etc. |
Step 5: Deposit Caution Fee (if Applicable) | OPay often requires a caution fee (deposit) of ₦20,000 to hold the POS machine, which will be refunded when you return the machine in good condition. |
Step 6: Wait for Review / Approval | The review often takes 24‑72 hours depending on completeness of applications. OPay reviews your documents, identity, business station. |
Step 7: Receive / Pick Up Device | If approved, OPay may arrange delivery of POS machine or tell you where to pick it up. Some POS types (Smart, Traditional, Mini) may have cost options. |
Step 8: Activate & Start Transacting | Once you have the POS, install SIM or internet, load float (cash) so you can do cash‑in/cash‑out, recharge transactions etc. Use the POS agent dashboard or OPay agent app. |
Costs and POS Device Types with OPay
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Caution fee: ₦20,000 deposit in OPay wallet for POS terminal; refundable when you return machine.
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POS device models: Smart POS (Android), Traditional POS, Mini POS. The prices vary depending on device type.
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For agents with strong transaction history, POS machine may be free or less upfront cost.
Commission, Charges & What Agents Earn with OPay
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Agents earn commission on services they perform with POS: cash withdrawal, cash deposit, transfers, bill payments, etc.
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Examples of charges by OPay for agents: for withdrawals below ₦20,000, around 0.5% charge; above ₦20,000 a flat fee (e.g. ₦100) for withdrawal.
How to Become a Moniepoint POS Agent
Next, Moniepoint—another leading POS / agent banking platform in Nigeria.
Moniepoint Agent Requirements & Eligibility
Here is what you need to qualify to become an agent of Moniepoint:
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Be at least 18 years old.
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Valid ID such as passport, national ID, driver’s license or voter’s card.
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Valid BVN. Proof of address: utility bill, etc.
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Business or individual bank account number. If business is registered, CAC documentation may be needed.
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Android smartphone for Moniepoint app (some reports say iPhone may not be supported in certain locales).
Step‑by‑Step Process to Apply for Moniepoint POS Agent
Step | What You Do |
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Step 1: Visit Moniepoint Site or Office | Go to Moniepoint website or a Moniepoint office or aggregator and request to become a POS agent. |
Step 2: Fill Agent Registration Form | Supply your personal details: name, phone number, email, state, business name (if any) etc. |
Step 3: Submit KYC / Documents | Submit ID, proof of address, BVN, bank account number, CAC document (if business), maybe photo of business station. |
Step 4: Pay Fees (Caution / Logistics / Insurance) | There is usually a cost. For Moniepoint POS, cost reported ~ ₦21,500 (which covers caution fee, logistics, insurance). |
Step 5: Wait for Review / Assignment | Moniepoint reviews your application, verifies your documents and location, contacts you via phone or email. |
Step 6: Receive POS Terminal & Training | After approval, you are provided the POS device. Moniepoint often assigns a relationship manager to help. |
Step 7: Activate & Begin Operations | Load the POS with float, connect to network, use Moniepoint agent dashboard/app to perform transactions like cash‑in, cash‑out, bill payments etc. |
Costs, Charges & Commission with Moniepoint
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POS device cost / fees: ~ ₦21,500 in many reports. This covers caution, logistics, insurance.
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Transaction charges: for withdrawals below ₦20,000, often 0.5%; above that, flat fee (e.g. ₦100) for withdrawal.
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Flat charges for fund transfers etc. Also commission for bill payments / top‑ups etc.
How to Become a PalmPay POS Agent
Finally, becoming a POS agent with PalmPay.
PalmPay Agent Requirements & Eligibility
Here’s what PalmPay expects from its POS agent applicants:
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Valid identity card: National ID, Voter’s Card, Driver’s License, International Passport.
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Valid BVN and bank account number.
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Utility bill or proof of address.
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Business license / CAC certificate (if business is registered) for those with registered business.
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Passport photo(s), email, phone number, shop location proof.
Step‑by‑Step Process to Apply for PalmPay POS Agent
Step | What You Do |
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Step 1: Download PalmPartner App or Visit Website | Use the PalmPay / PalmPartner agent app, or visit their website to start registration. |
Step 2: Register Agent Account | Sign up with your name, phone, email, gender, date of birth etc. Fill out agent registration form. |
Step 3: Submit Required Documents | Upload valid ID, utility bill, BVN, business registration (if any), photo of business place, etc. |
Step 4: Pay Caution or Device Fee (if applicable) | PalmPay often requires a caution fee for POS terminal (regular POS terminal) e.g. ₦20,000; for Android model higher. If you choose to purchase permanently, device cost is higher. |
Step 5: Await Approval & Device Delivery | PalmPay reviews your application; once approved, they deliver POS terminal / arrange pickup; app activation etc. This may take several days up to a week or more. |
Step 6: Activate POS Device and Start Operations | Setup the POS: power, SIM/data, float (cash), using PalmPartner app. Begin transacting: withdrawals, deposits, bill payments etc. |
Comparison: OPay vs Moniepoint vs PalmPay POS Agent Models
Here is a side‑by‑side comparison to help you decide which platform may be best for you.
Feature | OPay | Moniepoint | PalmPay |
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Minimum Age | 18+ Financial Quest+1 | 18+ Dopegram+1 | 18+ (implicitly) |
Required Documents | ID, BVN, proof of address, shop photo, utility bill, sometimes KYC level upgrades, business registry optional but helpful | ID, BVN, proof address, bank account, business registration (if applicable) | ID, BVN, proof address, bank account, business registration (if you are registered business) |
Caution / Device Fee | ₦20,000 caution deposited, refundable if POS returned; device types differ in cost | ~ ₦21,500 (caution, logistics, insurance) for POS terminal lease or issuance; cost may vary depending on location or model. | Regular POS caution ~ ₦20,000; Android POS caution ~ ₦30,000; outright purchase costs higher. |
Device Types Available | Smart POS (Android), Traditional POS, Mini POS etc. | POS machine provided; model may vary (traditional or smart). | Traditional POS and Android (smart) POS types. |
Time for Approval / Delivery | Often 24‑72 hours after submitting correct documents and upgraded KYC; sometimes few days depending on location. | Delivery often within a few days; Moniepoint assigns relationship manager quickly. | Could take 7‑30 days depending on device type, availability, location. |
Transaction Charges / Commissions | Withdrawal charges: ~0.5% below threshold, flat above; commissions on bill payments etc. | Similar: 0.5% for small withdrawals, flat above threshold; transfers fixed fees etc. | Typically 0.5% for withdrawals under certain amount; fixed deposit fees; other commissions from recharge / utilities etc. |
Pros & Cons of Being a POS Agent for These Platforms
Every business has good parts and challenging parts. Here are pros & cons for being a POS agent with OPay, Moniepoint, or PalmPay.
Pros
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You earn commission for many kinds of transactions: cash‑out, deposits, transfers, utilities, etc.
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Opportunity for steady income if your location has many customers.
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Getting a POS device often doesn’t cost much upfront (caution fee etc.), sometimes free or discounted for agents with good history.
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Growing fintech market—more people want digital payments.
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Support systems: many fintechs provide training, agent dashboards, agent managers.
Cons
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Low margins: commissions per transaction are small; you need volume to earn decent income.
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Cost of float (cash you hold in the POS or to pay withdrawals) is required; you need cash liquidity.
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Device maintenance, internet/data charges, electricity costs can eat into profit.
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Targets & performance requirements: if you don’t meet volume/transaction targets, POS may be recalled or commissions reduced.
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Risk: theft, fraud, misuse of device or credentials.
Real‑Life Examples & Stories
Here are real‑type stories / examples of people who became POS agents with these platforms, what their experience was.
Example 1: Jane in Abeokuta – OPay Agent
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Jane had an OPay account for 4 months, with regular transactions on the wallet (receiving payments, airtime top‑ups etc.).
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She upgraded her KYC level, submitted ID, proof of address, and business station photo.
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She deposited ₦20,000 caution fee, applied, and was approved in ~48 hours. She received a Mini POS machine.
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Jane’s income comes mostly from small cash‑out for customers, bill payments. She noticed that during dry season, fewer transactions, so income drops. But overall good profit.
Example 2: Musa in Kaduna – Moniepoint Agent
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Musa has a small shop. He registered with Moniepoint, submitted his BVN, proof address, bank account, utility bill.
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Paid the POS terminal cost (~₦21,500) including caution, logistics. Device delivered in ~3 days.
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He struggles sometimes to maintain float for big withdrawals. Also internet connectivity sometimes drops. But enough customers in market help him stay profitable.
Example 3: Amaka in Port Harcourt – PalmPay Agent
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Amaka signed up on PalmPartner app, submitted required documents, proof of business station.
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Chose a traditional POS device; paid caution fee. She was told she must meet targets (daily transaction value) so PalmPay won’t recall POS.
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After a month, she got good commission from utility payments, cash withdrawals. But occasionally her POS device had downtime due to network.
Summary Table Before Conclusion
Here is a comparison summary table that helps you see at a glance the main things you need, costs, and what to expect for each platform.
Platform | Required Documents | Device / POS Fee (Caution or Purchase) | Approval Time | Commission / Transaction Charge Highlights | Best For |
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OPay | ID, BVN, utility bill, shop photo, business station, sometimes CAC | ₦20,000 caution fee (refundable); device types vary (Smart, Traditional, Mini) | ~24‑72 hours after docs submitted & upgraded KYC; delivery depends on location | Withdrawal < ₦20,000: ~0.5%; flat fee above; commissions on bill payments etc. | Agents in busy areas, reliable network |
Moniepoint | ID, BVN, proof address, bank account, possibly CAC | ~ ₦21,500 (caution + logistics + insurance) | Few days for review; 2‑3 days for device delivery in many cases | Similar withdrawal % (0.5%) small, flat fee large; fixed transfer fees etc. | Agents needing good support, possibly with business registration |
PalmPay | ID, BVN, proof address, bank account, business license (if registered), shop location photo etc. | Caution fee ~ ₦20,000 for traditional POS; Android POS higher (~₦30,000); outright purchase costs more | From few days up to 1 week or more depending on device / location | Withdrawals ~0.5% for small amounts; fixed charges for deposits; commission for utility / airtime; etc. | Agents wanting both traditional & Android POS; people who want flexible terms |
Tips to Maximize Profits & Avoid Pitfalls
To make your POS agent business successful, here are smart tips and warnings.
Be Sure of Your Location & Foot Traffic
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Choose a shop or stall in a busy area: market, busy street, near bus stop or near places where people often need cash or payment services.
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Maintain Enough Float & Cash Liquidity
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You need to have sufficient cash in the POS device to serve withdrawal requests. Without float, people will go elsewhere.
Keep Your Device Safe & Well Maintained
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Protect your POS machine from theft, damage; avoid water, dust etc.
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Keep device software updated; ensure internet/data connectivity is reliable.
Meet Your Transaction Targets
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Some platforms require daily or minimum transaction amount; failing them may result in loss of POS or reduced support.
Understand All Your Costs
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Internet/data cost, power/electricity, transport to pick up device or deliver cash, device maintenance, caution fee etc. These reduce net profit.
Provide Great Customer Service
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Be friendly; help customers who don’t know how to use POS; keep receipt rolls, ensure device working. Good service brings repeat customers.
Monitor Earnings & Withdrawals
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Use the agent dashboard/app to track your commission, transaction fees, income vs expenses.
Frequently Asked Questions (FAQs) about POS Agent with OPay, Moniepoint & PalmPay
Here are many common questions with simple answers.
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Do I need to register a business (CAC) to become a POS agent?
Not always. Some platforms allow individuals with no registered business. But having a CAC certificate helps, especially if you want full privileges or if platform mandates it (e.g. for PalmPay recently) or for serious business. -
What is a caution fee and is it refundable?
A caution fee is a deposit paid to secure a POS machine. If you return the POS in good condition as per agreement, the caution fee is usually refunded. If there is damage or loss, refund may be reduced. -
How much does POS device cost with these platforms?
It varies by company & device type—traditional vs smart vs Android POS. Roughly: OPay devices have different tiers; Moniepoint around ₦21,500; PalmPay caution fees ~ ₦20,000‑₦30,000 etc. -
How long / how many days before my application is approved?
Often 24‑72 hours if your documents are complete. For device delivery, may be a few days or up to one week depending on location. -
What commissions do I earn as an agent?
Agents earn commissions on services: withdrawals, deposits, utility payments, airtime top‑up etc. The rate depends on the platform and transaction type. For example with OPay: ~0.5% withdrawal small amounts; Moniepoint similar; PalmPay ~0.5% for small withdrawal. -
Do I need to buy the POS machine or is it leased / rented / provided free?
In many cases, you deposit a caution fee and the POS is provided (leasing kind). Some platforms allow you to buy outright if you prefer. -
Can I use the POS anywhere or just in my shop?
Usually you use it in your shop or designated business location. Portable POS or mobile‑POS may be possible depending on device type, but you need internet/data and security. -
What happens if I don’t meet targets / minimum transactions?
Some platforms may retrieve the POS device, reduce commission, or revoke certain privileges if you fail to meet required transaction or activity targets. -
How do I keep customers safe?
Always verify identity for large transactions; protect customer PIN / OTP; ensure POS receipts are given; keep your device secure; train your staff. -
Is PalmPay requiring CAC for all agents?
Yes—recently, PalmPay made CAC registration mandatory for POS operators to avoid account freezing. -
What do agents need in terms of smartphone or app?
You need a working Android phone (for many platforms) to access agent apps or dashboards. Always ensure app is up to date. -
Can I handle multiple POS devices / locations?
Yes—if you meet requirements of the platform and you have ability to maintain float and monitor multiple devices. -
What are the risks of being POS agent?
Risks include fraud, theft, device damage, downtime, network/internet failure. Also risk of delayed payments or software glitches. -
Can I switch platforms if one isn’t working well?
Yes. You can apply to another platform. But consider switching cost: device terms, caution fee, reputation, customer base etc.
Conclusion
Becoming a POS agent with OPay, Moniepoint, or PalmPay can be a profitable business if you do it well. You need to have the right documents, meet KYC requirements, pay caution fees where needed, and maintain good service. Among these three:
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OPay tends to require caution fee of ~ ₦20,000 and KYC upgrades, and has a variety of device types.
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Moniepoint has its POS fees (~ ₦21,500) including logistics and insurance, and good support.
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PalmPay offers traditional and Android POS options, with caution fees or device purchase costs, and commission structure that can be rewarding.
If you plan to become an agent, use the summary table above to compare which fits your budget and location. Ensure you prepare documents well, maintain float, serve your customers well, and monitor your income.