Why Some Microfinance Banks Charge Hidden Fees

Getting a microfinance loan is supposed to help small business owners, students, and workers solve urgent financial problems. But sometimes, after applying, your loan can take weeks — or even months — before it’s approved.

This delay can be frustrating, especially when you need money to buy goods, pay rent, or fund your education. Many borrowers in Nigeria, Ghana, Kenya, South Africa, and Uganda face this problem every day.

So, why does this delay happen, and more importantly, how can you fix it?
This article will explain everything in simple English — from the causes of delay to practical solutions you can use to get your loan approved faster.


What Is Microfinance Loan Approval?

Before we fix the problem, we must understand what microfinance loan approval means.

A microfinance loan approval is the process where a microfinance bank or institution checks your loan application to decide if you qualify for the loan or not.

During this stage, the microfinance bank will:

  • Review your loan application form

  • Check your credit history or repayment record

  • Confirm your income or business details

  • Verify your identity documents

  • Sometimes, visit your business location

Once all these checks are done, the loan officer or credit committee gives approval or rejection.


Common Causes of Delay in Microfinance Loan Approval

Delays don’t happen for no reason. Below are the main causes of delay in microfinance loan approval that borrowers face.

1. Incomplete Loan Application Form

One of the most common reasons for loan delay is an incomplete loan application.
When you submit a form with missing details such as:

  • No BVN (Bank Verification Number)

  • Wrong phone number

  • Missing signature

  • Unclear passport photo

  • Missing guarantor information

…the microfinance officer cannot process your loan quickly. They must contact you again to fix the errors — which wastes time.

2. Unverified Guarantors or Collateral

Many microfinance institutions require guarantors or collateral before approving loans.
If your guarantor cannot be reached, has bad credit, or refuses to sign the agreement, the process stops.
Similarly, if your collateral (like a car, house paper, or land document) is not verified, your loan will remain pending.

3. Inaccurate Financial Records

If you’re applying for a business loan, the microfinance institution wants to see your financial records.
If your records are:

  • Disorganized,

  • Fake, or

  • Incomplete,

…it may take longer for them to confirm your business can repay the loan.

4. Low Credit Score or Bad Loan History

If you have borrowed money before but didn’t repay on time, your name may be blacklisted on credit bureaus.
Microfinance banks often use systems like CRC Credit Bureau (Nigeria) or TransUnion (Kenya and South Africa) to check your loan history.
If you have a bad record, your loan may be delayed for additional review or completely rejected.

5. High Volume of Loan Applications

Sometimes, delays happen because of too many loan requests.
During certain seasons — like December (business boom period) or back-to-school months — thousands of people apply for microfinance loans.
This overwhelms the system and makes approval slower than usual.

See also  How to Sell on Instagram Without a Shop in Nigeria

6. Manual Loan Processing System

Some microfinance institutions still use paper-based or manual systems.
That means every document must be checked by hand.
Without digital automation, the process can take several days or even weeks.

7. Inadequate Customer Communication

Sometimes, your loan might already be approved, but because the bank failed to send you an SMS or email, you may think it’s still pending.
Poor communication between the loan officer and the customer can cause unnecessary delay.


How to Fix Delay in Microfinance Loan Approval

Now that we know the causes, let’s discuss practical ways to fix delay in microfinance loan approval.
Whether you’re in Nigeria, Ghana, Kenya, Uganda, or South Africa, these steps can help.


Step 1: Submit a Complete and Accurate Application

Make sure your loan application form is 100% complete before submitting it.
Double-check that you’ve filled in:

  • Your full name (same as on your ID card)

  • Correct phone number and email address

  • Valid BVN or national ID number

  • Clear passport photograph

  • Full business or residential address

  • Guarantor information (with correct contact details)

Pro Tip:
Attach copies of all required documents and label them properly (e.g., “Utility Bill”, “Business Certificate”, “National ID”).


Step 2: Provide Verified Guarantors and Valid Collateral

If the microfinance bank requires guarantors, make sure they are:

  • Easily reachable by phone

  • Financially stable

  • Trustworthy and ready to sign your loan form

If you’re using collateral, ensure that your documents are genuine and in your name.
Avoid using borrowed or fake property papers — this can delay verification.


Step 3: Keep Clear Financial Records

Organize your business or income records properly.
Microfinance institutions want to see that you can repay what you borrow.

Examples of important records include:

  • Sales receipts

  • Expense records

  • Bank statements

  • Business registration certificate

You can even use a simple notebook or phone app to track daily sales.
This helps your loan officer trust your repayment capacity.


Step 4: Improve Your Credit History

If your loan delay is caused by a bad credit score, you can fix it by:

  • Repaying all pending debts

  • Avoiding loan default from other lenders

  • Asking your credit bureau for your credit report

  • Paying your bills on time

In Nigeria, you can check your credit score at crccreditbureau.com or creditregistry.ng.
A good credit record increases your approval speed.


Step 5: Choose a Reliable Microfinance Institution

Not all microfinance institutions have the same speed or efficiency.
Some are slow because they use outdated systems, while others are digital and fast.

Before applying, research:

  • Customer reviews online

  • Loan processing time

  • Digital loan options

  • Availability of online applications

Top examples of fast microfinance platforms include:

  • LAPO Microfinance Bank (Nigeria)

  • Faulu Microfinance Bank (Kenya)

  • ASA Savings and Loans (Ghana)

  • FINCA Uganda

  • Capitec Bank (South Africa)


Step 6: Follow Up Regularly with Your Loan Officer

After submitting your loan application, don’t sit back and wait.
Follow up regularly through:

  • Phone calls

  • SMS

  • WhatsApp

  • Email

Ask politely for updates like:

“Good day, please I would like to know the current status of my loan application.”

This shows seriousness and helps the loan officer prioritize your file.

See also  How to Fix Low ROI in Fixed Deposit Accounts in Africa

Step 7: Embrace Digital or Online Loan Platforms

Many modern microfinance institutions now use digital loan platforms where you can apply, upload documents, and track approval online.
Using digital options reduces paperwork and speeds up the process.

Some reliable platforms in Africa include:

  • Carbon

  • FairMoney

  • Branch

  • Mokash (Uganda)

  • M-KOPA (Kenya)

If your microfinance provider has a mobile app or website, use it instead of waiting in long office queues.


Step 8: Maintain Good Relationship with Your Microfinance Bank

Building a good relationship with your loan officer or microfinance institution helps a lot.
When they know you as a trustworthy borrower, your future loan approvals will be faster.

Ways to maintain a good relationship:

  • Repay loans on or before due dates

  • Keep in touch with your loan officer

  • Attend customer training or workshops

  • Avoid false information


Examples of How Borrowers Fixed Their Loan Delays

Let’s look at real-life scenarios:

Example 1: A Trader in Nigeria

Grace, a small trader in Lagos, applied for ₦300,000 at a microfinance bank. Her loan was delayed for 3 weeks.
After visiting the office, she discovered her guarantor’s phone number was incorrect.
She fixed it, and her loan was approved in 48 hours.

Lesson: Always provide correct and reachable guarantor information.


Example 2: A Student in Kenya

David, a university student in Nairobi, applied for a student microloan but didn’t include his ID copy.
He later uploaded it through the bank’s online portal, and his loan got approved quickly.

Lesson: Missing documents cause delays. Always attach all files.


Example 3: A Farmer in Ghana

Kwame applied for an agricultural microloan but had no business record.
He created a simple notebook to record sales and expenses.
After reviewing his new records, the loan officer approved his ₵5,000 loan.

Lesson: Organized records build lender confidence.


Summary Table: Fixing Delay in Microfinance Loan Approval

Cause of Delay Quick Fix Solution Expected Result
Incomplete application Fill in all fields correctly Faster processing
Unverified guarantor Provide reachable and credible guarantors Reduced verification time
Poor financial records Organize receipts and income statements Easier approval
Bad credit score Repay debts and request credit report Improved loan eligibility
Too many applications Apply during low-demand months Shorter waiting time
Manual processing Choose digital microfinance platforms Faster automation
Lack of follow-up Communicate politely with loan officers Quick feedback and updates

Advantages of Fixing Loan Approval Delays

Fixing your loan approval delay has many benefits:

  1. Faster Access to Cash – You get funds for your business or emergency sooner.

  2. Improved Relationship with Lenders – You gain trust and get better offers next time.

  3. Better Financial Planning – Knowing when your loan arrives helps you plan well.

  4. Increased Business Growth – You can restock, expand, or buy assets quickly.

  5. Reduced Stress and Frustration – No more long waiting periods or repeated visits.


Disadvantages of Ignoring Loan Delays

If you don’t fix the problem, you may face:

  • Missed business opportunities

  • Late payment penalties

  • Losing customer trust

  • Wasting time with repeated visits

  • Losing your chance to get another loan

See also  How to Withdraw Payoneer Earnings into a Nigerian Bank Account (2026)

Expert Tips to Speed Up Your Microfinance Loan Approval

  • Always carry two valid ID cards when applying

  • Use clear scanned copies for online uploads

  • Keep copies of all submitted documents

  • Choose short-term loan packages for faster approval

  • Maintain a clean repayment record with every loan

  • Avoid giving false information — honesty speeds verification


Country Insights: How to Fix Delays by Region

Nigeria

Most delays happen due to incomplete BVN or incorrect guarantor details.
Use digital microfinance options like LAPO, Renmoney, and FairMoney for quicker results.

Kenya

Delays often occur during verification of M-PESA records.
Ensure your M-PESA statement is active and clean before applying.

Ghana

Microfinance banks often delay loans because of unregistered businesses.
Register your small business under GRA for faster approval.

Uganda

Use FINCA Uganda’s digital loan portal and ensure your collateral documents are verified.

South Africa

Ensure your credit report is clean. Use Capitec or TymeBank for faster microloan processing.


Frequently Asked Questions

1. Why is my microfinance loan taking so long to approve?

Because of missing documents, bad credit, or too many applications at once.

2. How long should microfinance loan approval take?

Usually between 24 hours and 7 days, depending on the bank and your documents.

3. Can I speed up my microfinance loan approval?

Yes. Submit complete documents, provide reachable guarantors, and follow up regularly.

4. Does credit score affect loan delay?

Absolutely. A low credit score makes lenders double-check before approval.

5. Can I apply online to avoid delays?

Yes, many microfinance institutions now allow online applications through apps or websites.

6. Why did my guarantor cause delay?

If your guarantor cannot be reached or has bad credit, it may slow down verification.

7. Can a student apply for a microfinance loan?

Yes. Many microfinance institutions offer student or educational support loans.

8. What can I do if my loan is pending for weeks?

Visit or call the branch and request a status update. You may need to fix missing documents.

9. Are digital microfinance platforms faster?

Yes. They use automated verification, which cuts waiting time.

10. Can I apply for another loan while waiting for one?

It’s not advisable. Wait for feedback first to avoid multiple rejections.

11. What if I was approved but haven’t received money?

Confirm your bank details with the microfinance officer; sometimes payment delays are technical.

12. Can I reapply after a delay or rejection?

Yes, once you fix the issues that caused the delay, you can reapply.


Conclusion: Take Charge of Your Loan Process Today

Delays in microfinance loan approval can be frustrating, but they are avoidable.
By submitting complete documents, using verified guarantors, keeping good records, and maintaining good credit, you can make your approval fast and smooth.

Microfinance loans are designed to help small business owners, students, and workers grow — but only when managed wisely.
Start by applying these tips today and watch how quickly your loan gets approved.

Leave a Comment